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Lost or Stolen Debit Card

Lost or Stolen Debit Cards

Please notify us immediately if your debit card has been lost or stolen, or unauthorized transactions have occurred on your account.

To report a lost or stolen debit card during banking hours, contact your local FTSB office and they will be glad to assist you.

During non-banking hours, please contact Shazam directly at 1-800-383-8000.

You will be asked to verify your identity and your card will be cancelled. To get a new card, you will need to contact any FTSB office during banking hours. We can have a card sent to you through the mail, or we can print you an Instant Issue debit card from our Buffalo Center office.


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Buffalo Center

Ph: 641-562-2696

Fx: 641-562-2903

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Lobby Hours

Mon-Thurs

8:30 a - 3:00 p

Fri

8:30 a - 5:00 p


Drive-Up Hours

Mon-Thurs

8:00 a - 4:00 p

Fri

8:00 a - 5:00 p

Sat

8:30 a - 11:30 a

Lakota

Ph: 515-886-2242

Fx: 515-886-2561

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Lobby Hours

Mon-Thurs

8:30 a - 12:00 p, 1 - 3 p

Fri

8:30 a - 12:00 p, 1 - 5 p

Britt

Ph: 641-843-4455

Fx: 641-843-3233

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Lobby Hours

Mon-Thurs

8:30 a - 3:00 p

Fri

8:30 a - 5:00 p


Drive-Up Hours

Mon-Thurs

8:00 a - 4:00 p

Fri

8:00 a - 5:00 p

Sat

8:30 a - 11:30 a

Lake Mills

Ph: 641-592-2660

Fx: 641-592-2668

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Lobby Hours

Mon-Thurs

8:30 a - 4:00 p

Fri

8:30 a - 5:00 p


Drive-Up Hours

Mon-Thurs

8:00 a - 4:00 p

Fri

8:00 a - 5:00 p

Sat

8:30 a - 11:30 a

Bricelyn

Ph: 507-653-4100

Fx: 507-653-4401

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Lobby Hours

Mon-Thurs

8:30 a - 3:00 p

Fri

8:30 a - 5:00 p